Privacy policy

This privacy policy sets out how Travel Extremadura uses and protects any personal data that I collect from you, or that you provide to Travel Extremadura. Please read the following carefully to understand my practices regarding your personal data and how I treat it. By visiting www.travelextremadura.com and by providing personal data, you’re accepting and consenting to the practices described in this policy.

What is personal data?

The term ‘personal data’ refers to information that relates to an identified or identifiable individual. It only includes information relating to individuals who (a) can be identified or are identifiable directly by the details in question, or (b) can be indirectly identified from those details in combination with other information. Examples of personal data include identification data, location, IP address and cookies. More information: What is personal information: a guide

Types of personal data collected

Information you provide to Travel Extremadura: this refers to information you voluntarily submit to this website by filling in a form (e.g. leaving a comment, joining my email list) or when contacting me by email, or otherwise.

Information automatically collected through the website: this includes technical information (e.g. your browser type and version) and information about your visit, such as browsing information collected through cookies.

How your information is used

I use the information for the following purposes:

• identifying you when you contact me;
• providing the service requested;
• notifying you about changes to my services;
• providing you with the information you request through the website forms;
• sending you emails (if you sign up to the list);
• improving the website;
• record keeping;
• complying with my legal obligations.

How long I keep your information for​

I retain personal information only for as long as reasonably required for legal or business purposes.

As a UK-registered sole trader, I’m required, for tax purposes, to keep basic information about my clients (including contact, identity, and transaction data) for six years after the end of the tax year.

Your information that is no longer needed is either irreversibly anonymised or destroyed securely.

Sharing your information with third parties​

Travel Extremadura does not sell, trade, or otherwise transfer your personal data to third parties.

I may have to share your information with third parties in these cases:

1. When needed to deliver my services, as per the terms of service previously agreed by you when requesting my services.

2. When required for legal purposes.

I will not pass your details (email, address, telephone, cookie details etc.) to third parties for marketing purposes.

Cookies

A cookie is a text file that is stored in your browser when you visit most web pages. They are used to improve your experience and store technical information, links to social media, personalised content, personal preferences or statistics of use.

Overall, cookies help me provide you with a better website, by enabling me to monitor which pages you find useful and which you do not. Cookies do not give me access to your computer or any information about you, other than the data you choose to share with me.

You can disable cookies, if you wish. To do that, you must use your current browser’s settings. Note that if you disable or delete cookies on this site you will not be able to share blog posts on social media or publish comments on posts, for example.

Our cookies

Session cookies. They allow Travel Extremadura to keep the website spam-free and make sure the comments received to the posts are real and not automated spam comments.

Third-party cookies

Social media. Each social media site uses their own cookies (please refer to their specific privacy policy for more information). This allows you to Like or Share blog posts, for example.

Google Analytics. This tool helps me measure how you interact with the website content by collecting information such as where on the website you clicked, the number of pages you visited or how long you spent on the site. I do not use Google Analytics to collect or store any personal identifiable information. You can optout of having your site activity available to Google Analytics by installing the Google Analytics opt-out browser add-on.

WordPress cookies. If you submit a comment to this website you can opt-in to saving your name, email address and website in cookies so that you don’t need to fill in your details every time you leave a comment. These cookies will last for one year.

Third-party use of personal information

​Travel Extremadura uses third-party service providers and each third-party service provider’s use of your personal information is dictated by their respective privacy policies.

This website currently uses the following third-party service providers:

Google Analytics. This service tracks website usage and provides information such as referring websites and user actions on the website. I do not use Google Analytics to collect or store any personal identifiable information. You can optout of having your site activity available to Google Analytics by installing the Google Analytics opt-out browser add-on.

EmailOctopus. I use this service to deliver emails to subscribers and your email address is stored for the purposes of delivering such communications. Please refer to EmailOctopus’ privacy policy for further information.

Amazon Web Services (AWS). The domain https://www.travelextremadura.com is hosted on AWS web servers, which are located in Ireland.

Social media. Travel Extremadura is present on Instagram and Facebook. If you interact with information from this website through one of these social media channels, make sure you read, understand and agree to the privacy policy of the corresponding social media channel.

Links to other websites

This website contains links to other websites of interest. Once you’ve clicked through and left this site, I have no control over that other website. Therefore, I am not responsible for the protection and privacy of any information which you provide whilst visiting those websites and such sites are not governed by this privacy policy. You should exercise caution and look at the privacy statement applicable to the website in question.

Security​

I’m committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, I have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information I collect.

Your data protection rights​

Changes to this privacy policy

Travel Extremadura may change this policy from time to time. You should check this page every now and then to ensure that you are happy with any changes. By using this website you agree to be bound by this privacy policy (as amended).

Contact​

​For any questions about this privacy policy, you can email me at irene[at]travelextremadura[dot]com.

Last updated in January 2024